Standard Delivery – Plants & Seeds
In order to keep plant prices low, we have a 3 item minimum order. (This does not apply to ‘collections’.)
Delivery is charged by total package weight. Simply add items to your basket, proceed to the checkout and enter your delivery address and the delivery charges will be calculated and displayed.
Our standard delivery service is provided by DPD and delivery is usually next day but can be between 2-10 working days.
Working Day is defined as Monday to Friday and does not include bank holidays.
The Standard Delivery service is only offered to mainland UK. Mainland UK consists of England, Wales and Scotland, excluding Highlands and Islands.
Delivery Outside Mainland UK
We also offer international shipping, to most locations within Europe. If however your country is not available to select from the country drop-down when filling out your address, a shipping calculation is not currently set up for you. In this instance please contact us for a shipping quotation before placing an order.
We will deliver the goods to the address you specify for delivery on your order. Please make sure this address is up to date and accurate, and that you are careful to select the appropriate address for shipping and billing. We cannot accept any liability for loss or damage to the goods once they have been delivered in accordance with your delivery instructions.
If we anticipate a delay
We aim to deliver within the quoted time frame, but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to notify you of the delay and provide you with an alternative date for delivery. If you are not happy with the revised date, your order will be cancelled and we will refund your order in full. In no event shall we be liable for any damages or penalty for any delay in delivery.
Problem with the delivery
We will notify you when your order is ready for dispatch. If you do not receive your order within 2 days of your dispatch notification please contact us as soon as possible. To notify us please email firstname.lastname@example.org, or telephone 01559 363 389.